Self-Service at the Point of Sale

The order terminal enables your customers to complete the entire purchasing process on-site independently – from product selection and data entry to the legally required identity verification for higher amounts.

Whether in-store pickup or insured shipping under your name directly to the customer – both delivery options are available and are processed seamlessly.

Order Terminal - Enable your customers to select products, enter data, and verify their identity on-site

What Does the Order Terminal Offer?

Your customers navigate independently through the product range, enter their details, and complete the identity verification when required – all in one place.

Product Catalog

The entire precious metals range is available for your customers to view and select.

Payment Methods

You decide which payment methods to accept – whether cash or card.

Veriff Integration

The legally required identity verification runs digitally and takes only a few minutes.

QR Code Confirmation

After completion, the system generates an individual QR code as a digital receipt.

How Does It Work Exactly? - Order Process Step by Step

How an Order Works

1

Product Selection

The customer opens the terminal, browses through the available range, and adds the desired items to the cart.

2

Data Entry

Personal information is entered by the customer directly at the terminal – intuitively and without assistance needed.

3

Verification

For order values of 2,000 euros or more, the automatic identity verification via Veriff is initiated – using an ID document and biometric matching.

4

Purchase Completion

With the final confirmation, the process is complete. A digital confirmation message is automatically generated.

5

Pickup or Shipping

Depending on the customer’s preference, the handover takes place directly in your store or as insured shipping – under your name and your return address.

5

Select Delivery Option

The customer chooses between personal pickup at your location or insured shipping to their address.

6

Receive QR Confirmation

Every order is assigned an individual QR code that serves as proof for pickup or shipment tracking.

Benefits for Your Business

The terminal relieves your team, accelerates the sales process, and simultaneously offers your customers a modern shopping experience – right at your location.

Time Savings

While customers handle their purchases independently, your team has more room for personal consultation.

Security and Data Protection

All collected data is stored encrypted in your dashboard and complies with GDPR requirements.

Higher Conversion Rate

Without waiting times and pressure, customers can browse and order at their own pace.

Modern Technology

A clearly structured interface and professional verification ensure a smooth shopping experience.

Important Notice

For cash payments of 2,000 euros or more, the customer’s identity is automatically and free of charge verified via Veriff. The entire process takes only a few minutes.

Our Recommendation - Offer first-class on-site service and carry a comprehensive range of precious metals

Our Recommendation: Offer first-class on-site service and carry a comprehensive range of precious metals.

Veriff - Secure Online Identity Verification via ID Document and Facial Recognition

Identity Verification with Veriff

The integrated Veriff solution verifies your customers’ identity in just a few steps – using an ID document and facial recognition. The verification works worldwide and meets all data protection requirements.

Storage in accordance with European data protection regulations
End-to-end encrypted communication (SSL/TLS)
Secure archiving of all verification records
Recognized verification process via Veriff

What the Terminal Delivers

The entire purchasing process is digitally mapped – from the first click to the completed order.

Independent Data Entry

Customers enter their details themselves – without waiting time and paperwork.

Integrated Verification

From 2,000 euros, automatic identity verification via Veriff is triggered.

Fully Digital Completion

From shopping cart to order confirmation – everything runs paperless.

Flexible Delivery

Personal handover in-store or insured shipping under your name.

Your Entry into Digital On-Site Sales

Combine personal consultation with a fully digital purchasing process. The terminal handles data entry, identity verification, and order completion – you focus on customer interaction.

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